Important: Lucas McKearn sells to the trade and fully supports our partners and their customers/clients.
If you are a CONSUMER and have purchased a Lucas McKearn from a partner, you MUST contact your point of purchase. They will help you with your support needs.
If you are a PARTNER and require assistance contact us via:
Unscrew the light bulb and look in the socket to see if there is a small packaging packet. If so, remove and screw bulb back in the socket. Light should now emit bright light.
Use this text to answer questions in as much detail as possible for your customers.